This Privacy Policy describes how VICTORIA NYC I INC ("we", "us", or "our"), the operator of the HyperSova mobile application, collects, uses, and protects information when you use HyperSova and related services (the "Service"). HyperSova is a secure, end-to-end encrypted messaging application provided to employees and authorized members of organizations ("your organization") for internal business communication. By creating an account and using the Service, you agree to the practices described here.
We collect only the information necessary to provide and secure the Service:
We do not have access to the content of your end-to-end encrypted messages, files, or calls.
We use the information we collect to:
We do not sell, rent, or share your personal information with third parties for their marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
We share information only with service providers who help us operate the Service — for example, our SMS delivery provider, which processes phone numbers solely to deliver messages on our behalf. These providers are bound by contractual obligations to protect your data and may not use it for their own purposes.
Because HyperSova is provided through your organization, your organization's administrators may manage your access to the Service (for example, provisioning or deactivating your account). Administrators do not have access to the content of your end-to-end encrypted communications.
We may also disclose information when required by law or to protect the rights, safety, and security of our users and the Service.
We retain personal information only for as long as needed to provide the Service and meet legal requirements. When your access is removed by your organization, or upon a valid deletion request, we delete or de-identify your associated account data. You may request deletion of your account and associated data by contacting us.
HyperSova is designed as a maximum-security messaging platform. In addition to end-to-end encryption of message content, we apply administrative, technical, and physical safeguards designed to protect your information against unauthorized access, disclosure, or loss, including encryption of data in transit and at rest. No method of transmission or storage is completely secure, but we work continuously to protect your data.
Depending on your location, you may have the right to access, correct, or delete your personal information, and to withdraw consent for SMS messaging at any time. Some requests may be coordinated with your organization, which administers your access to the Service. To exercise these rights, contact us using the details below.
The Service is intended exclusively for employees and authorized members of organizations that have adopted HyperSova, and only for users who are at least 18 years old. The Service is not directed to, or intended for use by, the general public or children.
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above and, where appropriate, by notice within the Service.
If you have questions about this Privacy Policy or your data, contact us at:
Email: support@sova.chat
Website: https://sova.chat